BILLING TERMS AND CONDITIONS

CAELVO PAYMENT POLICY

1. ACCEPTED PAYMENT METHODS

At Caelvo, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express and Maestro 
  • Google Pay
  • Paypal
  • Bank Transfers (for bulk orders, contact us for details)

All payments are processed in Pound Sterling (GBP).

2. PAYMENT PROCESSING
  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.
3. PRICING & CURRENCY
  • All prices listed on the Caelvo are in Pound Sterling (GBP).
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.
4. SECURE PAYMENT PROCESSING
  • Caelvo uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.
5. REFUNDS & CHARGEBACKS
6. FRAUD PREVENTION
  • Caelvo reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.
7. CONTACT US

Store Name: Caelvo
Address: Rua Doutor Petrónio Costa Torres nº3, 2ºdrt Caneças 1685-592 Portugal
Email: info@caelvo.com
Phone: +351927371603

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We do our best to reply to your e-mail within 1-2 business days.